Services/AI Automation
AI Automation

Direct Booking Engine

Past guests come back. Directly.

Past guests and leads re-engaged automatically to drive repeat, direct bookings; fewer OTA commissions, more margin on every stay.

Airtablen8nClaudeGuesty
Direct bookingsSending
Summer 2025 guests38
Families22
Stayed twice11
Long weekends17
TO: JAMES R. · STAYED AUG 2025
James, the Garden Suite misses you
Same flat, same garden. Book direct this time and save 10%, with early check-in included.
Book direct
James booked 4 nights direct
Garden Suite · Nov 12–16 · no platform commission
Booked
Personal offer → direct booking
What changes

Same work. Nobody doing it by hand.

Without the system

  1. Past guests sit in a spreadsheet nobody opens
  2. Repeat guests rebook on the platform, and the commission is paid again
  3. Offers go out once a year, if at all, as one generic blast
  4. Nobody knows which past guests actually came back

With it

  1. Guest list · Airtable
  2. Segment · n8n
  3. Personalize · Claude
  4. Send · n8n
  5. Logged · Guesty
How it runs

Watch it work,
step by step.

A simulated run. The real one works inside your own accounts, and anything that matters still waits for you.

InboxSofia’s phone
Weekly digest7:02
Your receiptYesterday
Harbor StudioNew
Sofia, spring is back at the harbor 🌊
As a past guest, book direct and save 10%…
Sofia, spring is back at the harbor 🌊

It’s been a year since your stay. The terrace is open again. As a past guest, book direct and save 10%.

Book direct
Booked · May 3–6 · $612 · no fee

What your guest sees · Illustrative example

Past guests, back on the calendar

2 min to approveBefore: ~3 hours a send

  1. Picks 12 past guests who loved their spring stay
  2. Writes each of them a personal note
  3. You approve the offer once: 10% off, direct only
  4. Sofia books 3 nights direct. No commission
What you get

Built, live and looked after.

A clean guest list

Every past stay, segmented.

Personal offers

Written per guest, sent at the right moment.

Direct checkout

Bookings land in your calendar, not the OTA’s.

Repeat tracking

See who came back and what it was worth.

What it costs

One setup fee. One monthly fee.

Published prices. The audit call confirms a fixed quote before any work begins.

STARTING PRICE
$900one-time setup
$190per month, no lock-in
  • Covers up to 5 units. Then $15 a unit each month up to 30, and $10 above.
  • Add two more systems for 10% off, or five in total for 15%.

Live in 21 days or your first month is free.

Founding clients pay $450 setup.

Prices exclude applicable taxes.

Questions

Asked on most calls.

Can I contact guests who booked on Airbnb?

Only where you’re allowed to, such as direct guests and those who opted in. We check this together in the audit.

Do I need a booking website?

It helps. We can build one, or connect to your PMS booking page.

How often do guests hear from me?

A few well-timed messages a year. Never spam.

Works well with

More AI automation systems.

Want direct booking engine off your plate?

A free 30-minute call. We’ll look at your setup and tell you if this is the right place to start.